Testing Laboratory and Cryogenic Storage

With the science of stem cell treatments continually advancing, Lifebank is committed to staying ahead of the medical curve. Our laboratory facility is breaking new ground in stem cell storage., with adherence to the highest clinical standards in accordance with both AABB and FACT guidelines and regulations with every cord blood blood sample we receive.

Without a doubt, the most critical facet of our business is the safe, protective, long term storage of life-saving umbilical cord stem cells. Each sample received is processed and stored in our facility within 48 hours of collection, maintaining precise temperature and environmental controls we are able to preserve your baby’s stem cells for many years in a perfect cryogenic state.

Customer Care Centre

More than simply a point of contact for our clients, our friendly customer care experts make the process of stem cell collection and storage as seamless and positive for you as possible. Consisting of Clinical Nurse Educators, Logistic Specialists, and Account Managers, our customer care team is equipped to answer all your specific questions and is available to you 7 days a week. With fluent services in English, French, Mandarin, Cantonese and Punjabi, our experienced team is ready to provide exceptional service to assist you every step of the way.

Corporate Headquarters

Leading the way in best practices and continually striving to exceed the high standards regulating the industry. Our Executive Management team, led by F. Ernest Stacey, President and CEO, is committed to not only maintaining excellence but continually seeking new ways to exceed the standards for cord blood stem cell collection, processing and storage.